Privacy Policy for Tinker Tech 3D
Effective Date: December 18 2024
Tinker Tech 3D we respect your privacy and is committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and your rights in relation to that information when you access or use our services, including computer repair, 3D printing, and IPTV services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information in order to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card information, billing address, or other payment details when processing payments for services.
- Service-related Information: Details related to the services you request, such as service history, product specifications, 3D print files, and any support inquiries.
- Usage Data: Information about how you access or interact with our website, services, and content (e.g., device information, browser type, IP address, and operating system).
- IPTV Subscription Details: Information about your IPTV subscription preferences, viewing habits, and device usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To perform and manage computer repairs, 3D printing services, and IPTV subscriptions.
- To Communicate with You: To respond to inquiries, send service updates, and provide customer support.
- To Process Payments: To handle billing, invoices, and payment processing.
- To Improve Our Services: To analyze and enhance our services, offerings, and customer experience.
- To Comply with Legal Requirements: To comply with applicable laws and regulations, including tax obligations and data protection laws.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using encryption for payment transactions and limiting access to your data to only those employees or service providers who need it to fulfill our services.
However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors and service providers who assist us in running our business (e.g., payment processors, IT support, hosting services). These providers are required to protect your data and may only use it for the specific purposes for which it was shared.
- Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or to protect our rights, property, or safety.
5. Your Rights and Choices
Under PIPEDA and other applicable privacy laws, you have certain rights regarding your personal information:
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
- Withdrawal of Consent: You can withdraw your consent for the collection and use of your personal information at any time, subject to legal and contractual restrictions. However, this may limit our ability to provide certain services.
- Opt-Out of Marketing Communications: If you receive marketing communications from us, you can opt out by following the unsubscribe instructions in those communications or by contacting us directly.
- Request Deletion: You can request the deletion of your personal information, subject to certain legal and contractual exceptions.
To exercise your rights or for any questions about our privacy practices, please contact us at:
Tinker Tech 3D
Email: [email protected]
Phone: (226) 932-9644
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies (such as web beacons) on our website to collect data about your browsing behavior and preferences. This information helps us improve our website and tailor our services to your needs. You can adjust your browser settings to block or delete cookies, but doing so may affect your ability to use certain features of our website.
7. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and notify you by email or through a notice on our website. Please review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights under this policy, please contact us at:
Tinker Tech 3D
Email: [email protected]
Phone: (226) 932-9644
10. Governing Law
This Privacy Policy is governed by the laws of Ontario, Canada. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Ontario.