Managed IT services · Windsor-Essex
Tinker Tech keeps your business running — proactive monitoring, cybersecurity, cloud, and a helpdesk with real people on the other end. One flat monthly fee, no surprise invoices.
Sound familiar?
Aging machines, flaky Wi‑Fi, and overloaded servers quietly tax every hour your team works. We tune, patch, and replace hardware on a schedule — not after it fails.
Ransomware and phishing target small businesses precisely because their security is weak. We layer email filtering, endpoint protection, MFA, and backups so one bad click doesn't stop the company.
New hires, new locations, new software — growing pains multiply every gap in your current setup. We build the infrastructure that scales with you.
Waiting days for a fix costs real money. Your support ticket reaches an actual technician — with remote fixes in minutes and onsite visits when they're needed.
What we do
Everything below is delivered and managed by our own team — no subcontracted call centres.
Your fully outsourced IT department: proactive monitoring, patching, vendor management, hardware lifecycle, and unlimited helpdesk under one flat monthly fee.
Fast answers from trained technicians — by phone, email, or ticket. Remote fixes measured in minutes, and onsite dispatch across Windsor-Essex when hands are needed.
Layered defence built for small business: email filtering and anti‑phishing, managed endpoint protection, MFA everywhere, and rapid response when something looks wrong.
Business email, file sharing, and collaboration that work — migrated, configured, and managed properly. Onboard a new employee in minutes, not days.
Automated, tested backups of servers, workstations, and cloud data. When hardware fails or ransomware strikes, recovery is measured in hours — not weeks.
Business-grade firewalls, switches, and access points — installed, secured, and monitored. Fast, reliable connectivity for your office, shop, or warehouse floor.
Modern phone systems that follow your team anywhere — auto-attendants, voicemail-to-email, and lower monthly costs than legacy copper lines.
Office moves, server upgrades, compliance requirements, or a technology roadmap — senior-level advice and hands-on project delivery, quoted upfront.
Managed IT
One predictable monthly fee covers your servers, workstations, network, cloud, and people. When something breaks, we already know. When something should be upgraded, we plan it — no surprise invoices, no waiting on hold.
| In-house IT technician | $65k – $85k / yr |
| Benefits & training | $10k+ / yr |
| Cover when they're away | — |
One-time onboarding $500 (up to 25 users). A 15-person office: about $885/mo on Complete — less than one IT salary's benefits.
Why Tinker Tech
How it works
We survey your environment — network, devices, backups, security — and show you exactly where the risks and waste are. No obligation.
We document everything, install monitoring and protection, patch what's out of date, and clear the backlog of nagging issues.
Helpdesk, maintenance, and security run continuously in the background. Your staff just calls, emails, or clicks when they need help.
Regular check-ins to review tickets, budget hardware refresh cycles, and plan for growth — so IT never surprises you.
Who we serve
We focus on small and mid-sized businesses across the region — typically 5 to 100 employees.
Client words
"They migrated all 14 of us to Microsoft 365 over one weekend and Monday morning just worked. Old emails, shared folders, everything intact. First IT project that finished ahead of schedule."
"Our old server died on a Tuesday morning. They had us running on new hardware with everything restored before the day was out. The backup testing they do isn't for show."
"Billing is exactly what they said it would be, every month. When our ISP had an outage, they stayed on the phone with them so we didn't have to. That alone is worth the fee."
Testimonials reflect real client experiences; names abbreviated at clients' request. References available on request.
FAQ
You outsource your business technology to us for one fixed monthly fee. We monitor, maintain, secure, and support your computers, network, and cloud — acting as your IT department without the cost of hiring one in-house.
Not likely. Most of our clients are small businesses that can't justify a full-time IT hire but can't afford downtime either. If you have computers, email, or a network you depend on, managed IT is worth a look.
Managed clients pay one flat monthly rate based on the number of users and devices covered — support, monitoring, patching, and management are included. Project work (office moves, upgrades) is quoted upfront before any work begins.
Yes. We're local to Windsor-Essex. Most issues are fixed remotely within minutes, but hardware installs, cabling, network work, and hands-on problems get an onsite visit.
Often, yes — we can handle monitoring, security, and backups behind the scenes, or take over entirely. We're happy to co-exist during a transition so nothing falls through the cracks.
Monitoring keeps watching your environment around the clock, and critical alerts reach us wherever we are. Managed clients also have emergency after-hours response available for situations that can't wait until morning.
That's one of our most common projects — email, file storage, and line-of-business applications. We plan the migration to avoid downtime, move the data, and train your team on the other side.
Managed plans run month-to-month. We'd rather earn your business every month than hold it hostage with a contract.
Get started
A free assessment takes about 45 minutes of your time. You'll get a clear picture of your current risks, quick wins, and what managed IT would cost — no pressure, no jargon, no obligation.