Cybersecurity
Automated attacks sweep the internet around the clock looking for easy targets — an unpatched server, a reused password, one convincing fake invoice. Our job is to make your business one of the hard ones, and to know exactly what to do when something slips through.
Know your enemy
Not movie-style hacking — the same four or five plays, run thousands of times a day:
An email spoofs your bank, a supplier, or the boss himself. Someone pays a fake invoice or enters credentials on a lookalike login page. It's the #1 breach cause for small business — which is why email filtering comes first, and training second.
Malware encrypts every file it can reach — accounting, client records, everything — then demands payment. The only reliable answer is backups that were verified before the attack, plus containment that stops the spread mid-encryption.
Staff reuse passwords. One breach at some other website hands an attacker your email login. Multi-factor authentication kills this play almost entirely — stolen passwords become worthless without the second factor.
Software that hasn't been patched in two years, an old server OS nobody remembers, a former employee's account that was never disabled. Most breaches walk through doors that were simply left open.
Our approach
We install a stack of controls that catch what the last one misses, then watch all of it for you:
| Security layer | What it is | What we do with it |
|---|---|---|
| Email filtering | Checks every inbound message for malicious attachments, phishing links, and spoofed senders | Deployed for your whole domain; quarantine reviewed and spoofing blocked at the mail server |
| Managed EDR | Next-generation endpoint protection with behaviour-based detection on every device | Centrally monitored by us; alerts investigated and actioned same-day |
| Multi-factor authentication | App-based second check on email, logins, and remote access | Deployed everywhere it matters, with staff walked through enrollment |
| DNS & web filtering | Blocks known malicious and fake websites at network level | Covers office and remote staff; category policies tuned to your business |
| Awareness training | Short, recurring sessions in plain English, plus optional fake-phishing tests so staff practise safely | Scheduled quarterly; new-hire training included |
| Patch management | OS, app, and firmware updates on a controlled schedule | Handled under managed plans so unpatched software never piles up |
| Tested backups | Isolated daily copies that ransomware can't reach | Restore tests run and recorded so recovery actually works under pressure |
| Incident response plan | A written, practised playbook for the day something gets through | Every fully managed security client gets one, and we respond to alerts against it |
Every layer above is something we monitor from our side — when an EDR alert fires at 2 am, a human looks at it. That last layer is us.
Compliance & insurance
Cyber insurance is a questionnaire now. Insurers ask specific things: do you have MFA? tested backups? an incident response plan? endpoint protection? We set all of it up and hand you the documentation to answer honestly — which often helps with premiums.
Client obligations vary by industry. Legal and accounting hold client confidentiality duties, healthcare handles private records, and bigger customers increasingly send security questionnaires before signing contracts. We've been through all of it with Windsor-Essex businesses and can walk your answers with you.
When something happens, you get the record. Fully managed security clients receive written incident summaries: what was attempted, what was blocked, what was done. If you ever need to prove diligence to a client, insurer, or auditor, the documentation exists.
A free 45-minute assessment shows you exactly where your IT stands — risks, quick wins, and honest pricing.